Center for Technology and Innovation

Tallahassee Democra⁠t⁠: The Fu⁠t⁠ure of AI ⁠i⁠n Heal⁠t⁠hcare Depends on Pa⁠t⁠⁠i⁠en⁠t⁠ Trus⁠t⁠

By: Turner Loesel / 2024

Turner Loesel

POLICY ASSOCIATE

Center for Technology and Innovation

2024

September 20, 2024

The healthcare industry is on the brink of a technological revolution. Artificial intelligence (AI) has emerged as a disruptive force with the power to transform the delivery and experience of care. For Floridians, integrating AI into healthcare will bring about better care and improved health outcomes.

This disruption comes at a critical time for Florida’s healthcare sector. A growing shortage of healthcare workers, compounded by an aging population that requires more acute care, underscores the urgent need for innovative solutions to bolster our already strained workforce. Fortunately, AI offers a promising path forward, but its success hinges on patients’ acceptance of the technology.

Recent polls suggest a growing openness to AI in healthcare among Floridians. A survey conducted by the James Madison Institute found that 49% of Florida voters believe that AI will positively impact the healthcare system, while 23% fear the technology will harm healthcare. These findings suggest a shift towards more favorable consumer attitudes compared to national trends.
To foster broader acceptance, it is crucial to dispel common myths and examine the benefits the technology is already showing in the state’s healthcare industry.

One significant misconception is that AI will replace doctors. Medical AI is designed to complement and augment the work of healthcare providers, not supplant them. Today’s AI systems primarily assist in automating time-consuming tasks like notetaking or analyzing scans, freeing healthcare professionals to spend more time with patients.

Consider the tedious task of clinical documentation. Doctors spend nearly half of their workday inputting data into computers. AI technology now accurately transcribes conversations between patients and doctors, allowing physicians to focus on the patient, not the screen. Studies have shown that using an ‘AI scribe’ can reduce documentation time by up to 76% and lower rates of clinician burnout. This technology could significantly improve the efficiency of Florida’s healthcare system and enhance patient satisfaction.

Behind the scenes, AI is driving operational efficiencies in Florida Hospitals. Institutions across the state are creating command centers that function like air traffic control centers for managing staffing and patient flow. By integrating real-time patient data, hospitals can monitor patient progress, identify pressure points, and prioritize tasks based on patients’ needs. This innovation has saved hospitals across the state millions of dollars, reduced excess hospital stays, and cut unnecessary emergency rooms.

These AI-powered command centers are also being used to see what doctors cannot. For instance, AI can flag patients at risk of developing sepsis, a life-threatening condition responsible for 1.7 million deaths annually in the United States. Early detection of sepsis is challenging due to its subtle initial symptoms, but AI can monitor patient vitals continuously, enabling timely interventions. At Tampa General, utilizing AI for sepsis detection has reduced sepsis-related mortality by 3%—saving approximately 200 lives.

As the technology evolves, AI can revolutionize other aspects of healthcare, including streamlining drug discovery and improving surgery outcomes. However, public support is essential for these benefits to be fully realized. In building this support, we must understand that expecting perfection from AI ultimately sets it up for failure. Instead, AI’s performance should be measured against our existing human-driven systems, which are prone to errors and limitations. 

To achieve this widespread acceptance, Florida’s healthcare providers and technology developers must prioritize education and open communication, ensuring that patients understand how AI enhances, rather than replaces, the personal care they receive. As the industry grapples with longstanding challenges, the integration of AI into healthcare systems may well be the key to ushering in a new era of patient care and operational efficiency.

Turner Loesel is a policy associate for the Center for Technology and Innovation at The James Madison Institute.